Fuyao Glassure Borderaux

It irks me as a consumer to make an appointment only to be left waiting by the supplier who must have been dawdling. We made arrangements with Glasfit Roodepoort who were assigned to replace the side window of Lynda's car that got smashed. They told us the glass will be arriving between 8 and 9am this morning. We arrived at Glassfit just before 9am and found that the glass was still on its way. They phoned the supplier, Fuyao Glassure Borderaux who told us that the driver is only 10mins away. 

More than an hour and a half past before the pickup from Fuyao Glassure Borderaus finally arrived. I don't enjoy being lied to and they did not manage the customer's expectations. Glassfit did a sterling job installing but the day was already ruined by then.